Submitting a Purchase Order through each Platform will constitute an offer from the User to purchase the selected products under the terms of these General Conditions. The User should carefully review the Purchase Order summary to ensure all data provided are correct. Any errors may be corrected prior to submitting the Purchase Order. Should there be errors of which the User becomes aware only after having signed the Purchase Order, corrections may be made by contacting the Company in the manner described in Article 14.

 Once the Purchase Order has been received, the Company will send the User an e-mail acknowledging receipt of the Purchase Order and containing the order number and the details of the order (the "Receipt Confirmation"). Please note that the Receipt Confirmation is confirmation of receipt of the User’s Purchase Order only and does not mean that the Purchase Order has been accepted.

The User should retain the order number contained in the Receipt Confirmation for use in any communication with the Company relating to the applicable Purchase Order.


Please allow 6-8 weeks for product arrival due to our production process. Your order will be delivered in 3-4 working days from when the courier takes charge of it or at the conclusion of the presale period. 

Deliveries are made during business hours Monday through Friday, with the exception of holidays. The courier will attempt delivery at the address provided in your order. In the event of a failed delivery, your package will be delivered to the nearest DHL Access Point. All orders are processes automatically, therefore we are unable to modify shipping and delivery schedules.


If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 15 days of purchase, in exchange for store credit. We are unable to offer refunds. Your return will be delivered in 3-4 working days from when the courier takes charge of it. 

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